Office of Chief Experience and Engagement Officer

Department Contact Information

571-423-1012
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The Office of the Chief Experience and Engagement Officer plans strategies and devises policies to help FCPS create positive student, parent, staff, and community experiences. 

The office oversees the following areas:

Office of Communications

The primary goal of the Office of Communications (OC) is to foster the reputation of Fairfax County Public Schools as a high-performing school division where students, employees, and families are engaged and informed.

Key focus areas include newsletters, social media, websites, videos, photography, graphic design, media relations, and public records (VFOIA and FERPA). 

Office of Community Relations

The Community Relations team provides the following services: 

  • Community Outreach and Feedback - FCPS is committed to hearing from all of our families. Outreach programs, such as community meetings and webinars, help to involve key stakeholders and ensure feedback from the community.  
  • Intercultural Engagement - FCPS is committed to cultivating an inclusive school system that celebrates diversity. We place a high priority on fostering open and honest intercultural communication and engagement, creating a culturally responsive environment. By building trust and establishing robust relationships within our school system and community. Ensuring that every voice is not only heard but also valued throughout the educational journey. Connect with the Intercultural Engagement Team
  • Business and Community Partnerships - FCPS has more than 300 business and community partners working with the school system on eight platforms: mentoring, tutoring, needs-based donations, workforce development (including STEM/STEAM), arts, Get2Green (environmental), health and wellness, and financial gifts.

Educate Fairfax

Educate Fairfax is a 501 (c)3 non profit that works to make a positive difference in the lives of FCPS students and our community. All of the funds raised go directly to support students, schools and programs within FCPS.

Office of Family and School Partnerships

The Family and School Partnerships team provides divisonwide support for high-impact family and community engagement. They provide staff, school, and family capacity-building opportunities, family engagement resources and tools, support and services for our multilingual families, and cultural outreach and support for our military-connected families.

Home Instruction

In accordance with Section 22.1-254.1 of the Code of Virginia, any parent may elect to provide home instruction for his or her school-age child in lieu of school attendance. If you choose to home instruct your child, please notify FCPS of your intent by submitting a notice of intent and documentation to [email protected]

Language Services

Language Services offers both oral interpretations and written translations for all Fairfax County Public Schools and Departments. This includes oral interpretation for various events, such as parent conferences and testing sessions, and more. Our services include the use of the Language Interpretation System (LIS) for near-simultaneous interpretations at FCPS events. We also provide written translations of essential documents into Amharic, Arabic, Chinese, Korean, Spanish, Urdu, and Vietnamese.

Office of the Ombuds

The Office of the Ombuds serves as an independent, confidential resource for students, families, community members, and employees who are seeking informal help to answer questions, resolve concerns, and voice complaints regarding FCPS matters. 

Student Registration

The Office of Student Registration provides information and services to families and caregivers who are seeking to enroll their school-age children in Fairfax County Public Schools (FCPS). Multilingual registrars are available at centrally located Student Registration Welcome Centers to assist multilingual families with the registration process.

Student Transfer

A student registered in Fairfax County Public Schools (FCPS) is expected to attend the school assigned to the student’s home address as identified by the FCPS Boundary Locator. However, an enrolling parent may request a student transfer for their child in grades kindergarten through 12 to attend a non-base school through the student transfer application process. Student transfers will be considered if the school capacity, grade-level capacity, and the school curricular program at the requested school will permit, as determined by FCPS.