FCPS Welcome Center

Our Welcome Center, provides a wide variety of assistance to help answer inquiries of the general public, current and new employees, and other stakeholders

Welcome to Fairfax County Public Schools!

The Welcome Center, located on the first floor of the Gatehouse Administration Center, is a great resource should you need assistance or have questions concerning your employment now or in the future. Our Human Resources Team is available weekdays from 8 a.m. until 4:30 p.m. You can reach us through our online portal or by phone at 571-423-3000.

The goals of the FCPS Welcome Center include:

  • Providing excellent customer service and communications by delivering reliable information to staff and the community at large.
  • Providing quality assistance to all employees, onsite or remotely, by answering questions or navigating the Onboarding process.
  • Providing accurate and timely information about HR policies, procedures, and regulations.
  • Ensuring that every candidate selected for hire is in compliance with state and federal laws.

The FCPS Human Resources Team helps by:

  • Directing Human Resources related inquiries and answering general FCPS inquires.
  • Providing services to the general public.
  • Providing guidance throughout the Gatehouse building.
  • Creating employee badges and offering badge replacement.
  • Reviewing new hire procedures ensuring a seamless transition to the worksite.
  • Informing employees of their application status.
  • Verifying employment.

Our call center helps by:

  • Directing Human Resources related inquiries.
  • Answering general FCPS questions.
  • Informing employees of their application status.
  • Badge Request.
  • Verifying employment.
  • Providing assistance to newly hired employees during the Onboarding process.
  • Processing and sending badge replacements to your location. Badge replacement is done through the FCPS StaffConnect portal.

Our Applicant Computer Center assists employees and the general public with applying for FCPS career opportunities, assisting with UConnect, accessing the FCPS network and employee email, and other computer-related matters.

We offer fingerprinting and photo badges for:

  • New employees.
  • Coaches.
  • Volunteers.
  • Interns and student teachers.
  • SACC employees (badges only).

We look forward to helping you get things started!

Employees, Applicants, and Retirees

Submit questions or concerns, as well as upload forms and other documents through the FCPS StaffConnect portal. Human Resources representatives are also available for assistance Monday – Friday (8 a.m. - 4:30 p.m.) by calling 571-423-3000 or 1-800-831-4331.

FCPS StaffConnect

Related Pages

Office of Chief Human Resources Officer

The Office of the Chief Human Resources Officer includes the following: Office of Employee Relations, Office of Executive Director, Office of Employee Services and Operations, Office of Labor Relations, and Office of Talent Acquisition. The office reports to the Superintendent.
individual volunteer helping a student

Volunteer in FCPS!

View the process to become a volunteer with FCPS.
volunteers

Process for Volunteering at FCPS in Groups

View the process for groups to become a volunteers with FCPS.
a substitute teacher with a class of first grade students

New Applicants

FCPS is looking for enthusiastic, engaged, and dedicated new applicants who are eager to become substitute teachers.
an elementary school teacher

Student Teaching

FCPS is preparing the next generation of teachers for the classroom.
office staff worker

Americans with Disabilities Act and Reasonable Accommodations

View important information about our policy and find out who to contact if you have questions or concerns.